Welcome Back to The Kingsford Brisbane Airport Hotel
2 July 2020
Pack your bags, your holiday awaits…
We’re so excited to welcome you back to The Kingsford Brisbane Airport Hotel. We have continued to raise our demanding standards to an even higher level with new protocols for current circumstances. We’ve also looked at new services such as contactless food delivery and free cancellation policy to provide you with even better service and offer you an incredible boutique hotel experience.
Commitment to Cleanliness
The Kingsford has put in place a multi-pronged approach designed to meet the health and safety challenges presented by COVID-19.
- Social distancing measures have been implemented to keep 1.5 m between the receptionists and all guests.
- We have continued to provide hand sanitisers at the reception counter and café counter.
- A UV Ray Machine to kill bacteria is available for use for guests’ mobile phones or room keys.
- We maintain a high cleaning standard for our hotel rooms to ensure surface areas such as light switches, door knobs, chairs, tables are thoroughly cleaned and disinfected with hospital grade cleaning products.
- We’ve increased our frequency of cleaning in public areas including lift buttons, lift handles and reception door handles
- Laundry & Linen Service: Our laundry & linen services adheres to appropriate Australian standards. All linen is thermally and/or chemically disinfected with records maintained for each wash. To prevent contamination and safeguard our linen, all linen is stored in a clean and dry place distinctly separate from soiled linen. Linen stored extended period is wrapped in plastic.
Free Cancellation Policy
We’re committed to giving you the best experience possible. Free cancellation or date changes for any direct bookings for a Queen room (made via phone, email, or official website) will be available for stays up to 31 July 2020. Simply contact our reception desk directly on 07 3622 0400 or email reservations@thekingsford.com.au.
Contactless Food Delivery
We’re working together with food delivery services such as UberEats and partnering together with more local restaurants to offer our guests Contactless Food Delivery. The process is designed to ensure food is delivered in a safe way to make you feel comfortable.
